Who We Are

The Force Support Flight supports over 650 Reserve Citizen Airmen between four units located at Joint Base Pearl Harbor-Hickam, Hawaii, and two units at Andersen Air Force Base, Guam. Our DEERS/RAPIDS is open to all members (Armed Forces, Reserve, Guard, Active Duty, DoD Civilians, dependents and retirees). Services include DEERS updates, CAC IDs and dependent IDs.

The Force Support staff consists of the following sections:


  • Career Assistance Advisor
  • Career Development
  • Customer Support
  • Education and Training
  • Force Management
  • Installation Personnel Readiness
  • Personnel Systems Management
  • Manpower/Civilian Liaison
  • Sustainment/Services
  • Airman and Family Readiness


Our Mission and Vision

Mission: Take care of the Airmen that take care of the mission.

Vision: Be the most efficient, responsive and innovative Force Support professionals in the Pacific.

Our heritage: The 624 FSF official stood up MPF ID V7 on October 1, 2020 and reports to 4th Air Force, March Air Reserve Base, Calif.. The 624 FSF was previously Detachment 1, reporting to 604th Regional Support Group, March Air Reserve Base, Calif.

In 2020, the 624 FSF earned the HQ AFRC A1 Special Recognition Team Award. 

Services hours, contact and location

624 FSF
281 Moffet St., Bldg. 4100 
Joint Base Pearl Harbor-Hickam, HI 96853-5139

Contact Information
Main Customer Service Line: 808-448-3824 / DSN 315-448-3824
Email: 624RSG.FSF.Workflow@us.af.mil
Click to visit our SharePoint site.

We are currently located on Moffet Street next to our headquarters building, which is currently under construction. 

Customer Service Hours:
Monday-Thursday, 8:30 a.m. - 3:30 p.m.
Saturday and Sunday UTAs: 8 a.m. - 11:30 a.m.
CLOSED: Fridays, holidays, family and training days

DEERS/RAPIDS Public Hours:
Tuesday, Wednesday, Thursday
8:30 a.m. -11:30 a.m. by appointment only (no walks-in). Register at https://idco.dmdc.osd.mil/idco. 

DEERS/RAPIDS 624 RSG Member Hours:
Walk-ins available (please call first)
Saturday/Sunday UTA: 8:30 a.m. - 11:30 a.m. (first come, first served)

 Note: No appointment is necessary for PIN resets/unlocks.