The Force Support Flight (FSF) supports over 650 Reserve Citizen Airmen between four units located at Joint Base Pearl Harbor-Hickam, Hawaii, and two units at Andersen Air Force Base, Guam. Our DEERS/RAPIDS is open to all members (Armed Forces, Reserve, Guard, Active Duty, DoD Civilians, dependents and retirees). Services include DEERS updates, CAC IDs and dependent IDs.
The Force Support staff consists of the following sections:
624 FSF281 Moffet St., Bldg. 4100 (under renovation)Joint Base Pearl Harbor-Hickam, HI 96853-5139
Contact InformationMain Customer Service Line: 808-448-3824 / DSN 315-448-3824Email: 624RSG.FSF.Workflow@us.af.milClick to visit our SharePoint site.
We are currently located on Moffet Street next to our headquarters building, which is currently under construction.
Customer Service Hours:
Monday-Thursday, 8:30 a.m. - 3:30 p.m.Saturday and Sunday UTAs: 8 a.m. - 11:30 a.m.CLOSED: Fridays, holidays, family and training days
DEERS/RAPIDS Public Hours:Tuesday, Wednesday, Thursday8:30 a.m. -11:30 a.m. by appointment only (no walks-in). Register at https://idco.dmdc.osd.mil/idco.
DEERS/RAPIDS 624 RSG Member Hours:Walk-ins available (please call first)Saturday/Sunday UTA: 8:30 a.m. - 11:30 a.m. (first come, first served)
Note: No appointment is necessary for PIN resets/unlocks.