624RSG Pivots Forward to Dynamic Customer Service
Chief Master Sgt. Samuel Caballero, Senior Advisor for the Professional Development Center, Air Force Reserve Command, Warner Robins, Air Force Base, Ga., talks with Reserve Citizen Airmen on the importance on adapting to change. Through small groups, Airmen interacted and gained mutual understanding of each other, built strong relationships and learned how to offer great customer service at Joint Base Pearl Harbor-Hickam, Hawaii, (U.S. Air Force Photo by James M. Bowman)